Shipping policy

Thank you for shopping with us! Please review our shipping policy carefully before placing your order.

Processing Time

All orders require processing time before shipment. Processing time does not include shipping time.

• In-stock items: Processed within 2–4 business days

• Preorder items: Please allow up to 7 business days for processing before shipment

Preorder items are made to order or sourced specifically for your purchase, which is why additional time is required.

Shipping Time

Once your order has been processed and shipped, delivery time depends on the shipping method selected at checkout and the carrier. Shipping times are estimates and are not guaranteed.

Combined Orders

If your order includes both in-stock and preorder items, your entire order will ship once all items are ready. We do not split shipments unless otherwise stated.

Shipping Address

Customers are responsible for providing the correct shipping address at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer.

Lost, Delayed, or Stolen Packages

Once a package is handed over to the shipping carrier, we are not responsible for:

• Delayed deliveries

• Lost packages

• Stolen packages marked as delivered

Please contact the shipping carrier directly to file a claim if needed.

Order Tracking

Tracking information will be emailed to you once your order has shipped. Please allow up to 24 hours for tracking updates to appear.

No Refunds on Shipping Delays

Shipping delays, including those related to preorder processing, do not qualify for refunds or cancellations.

Policy Agreement

By placing an order on our website, you acknowledge and agree to this Shipping Policy.